Resilience and flexibility constitute fundamental components to foster employee satisfaction and problem-solving. Although a range of methods exists to enhance employees’ resilience and adaptability, coaching remains an underexplored and underutilized methodology. The present research investigated the role of coaching in promoting resilience at work, and increasing employees’ awareness of work-related challenges as a means of enabling more effective problem-solving and decision-making. Data were collected through a short questionnaire, interviews and coaching sessions involving employees from Iran and neighboring regions. It has been found that prior to the coaching sessions, participants exhibited ambivalent or negative affective responses toward their occupational roles and demonstrated limited awareness of the variables behind these feelings. Following the coaching session, participants reported enhanced clarity, resilience, flexibilty and problem-solving skill regarding their dissatisfaction, and they identified actions and solutions. These findings suggest that coaching serves as an effective method for cultivating resilience and enhancing problem-solving capabilities by promoting reflective awareness and action.
XIII. ÉVFOLYAM 2025. SPECIAL ISSUES 1. 41-45
DOI: 10.24387/CI.SI.2025.1.6
A cikk megtekinthető: http://controllerinfo.hu/wp-content/uploads/2025/08/CI_különszám_2025_1_06.pdf
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