DOI: 10.24387/CI.2020.3.12
Abstract:
Cikkünkben azt vizsgáljuk, hogy a stressz lehet-e a kiégés egyik kiváltó oka a mongol női banki alkalmazottak körében. Mivel Mongóliában a szolgáltató ipar a GDP több mint 50 százalékát adja, és a pénzügyi szektorban a munkaerő döntő többsége nő; az intelligens technológiák alkalmazása virágzik az ágazatban. Elsődleges célunk az volt, hogy feltárjuk, szignifikáns kapcsolat van-e a stresszorok és a kiégés között. A további cél az volt, hogy megvizsgáljuk, vajon a stresszorok fordítottan arányosak-e a kiégéssel és annak három dimenziójához. Kvantitatív vizsgálatot végeztünk, és 101 validált kérdőívet elemeztünk. Összességében a kiégés varianciájának körülbelül 4% -át jelezhetik előre a stresszorok. Végezetül javaslatot fogalmazunk meg azon HR-szakemberek számára, akik a bankszektor preventív programjaival foglalkoznak, hogy hogyan kellene kezelni ezeket a stresszorokat.
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